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Quality Check Survey

We'd like your feedback about our jet transportation services on your most recent trip. We promise to listen and use your inputs constructively. Our mission is to provide safe, reliable business jet transportation. We also want you to be comfortable and pleased by our personal support - before, during and after your trip!

Please use the following measurements:

1 - Did NOT meet expectations
2 - Met Expectations
3 - Exceeded Expectations
4 - Far Exceeded Expectations

Reservations Support

NA

1

2

3

4

Timeliness and Response

Knowledge/Assistance

Communications

Itinerary Information

Flight Operations

NA

1

2

3

4

On-Time Reliability

In-Flight Comfort

Professionalism

Departure and Arrival Support

Aircraft

NA

1

2

3

4

Comfort

Cleanliness and Appearance

Cabin Amenities

Snacks and Beverages

Telecom

Catering (if requested)

Overall Experience

NA

1

2

3

4

Value - Cost/Benefit

Invoicing and Contract Admin

Was our Staff Courteous?

Is our location Convenient?

Anything else we can do?

Your Name (optional)

Thank You!

CFA Leadership team